We want you to be completely confident when shopping with EZMUSCLE. If something’s not right, we’re here to make it right.
🔄 Returns
We accept returns on eligible products within 14 days of delivery. To qualify for a return:
Items must be unused, in original condition, and in original packaging
You must provide proof of purchase (order number or receipt)
Please contact us before sending any item back.
🔁 Exchanges
Need a different size or product? We accept exchanges within the same 14-day window, subject to stock availability.
🚚 Return Shipping
Customers are responsible for return shipping costs unless:
The item is defective
The item was incorrectly sent
Return shipping costs are non-refundable unless otherwise stated.
💳 Refunds
Once your return is received and inspected, your refund will be:
Processed to your original payment method
Completed within 5–10 business days
We’ll notify you by email once your refund is on the way.
📩 How to Request a Return or Exchange
Email us at team@ezmuscle.com with:
Your full name
Order number
Reason for return or exchange
We’ll respond within 48 hours with the next steps.
If you have any questions, reach out to us at team@ezmuscle.com. We’re here to help.
Countries:
Australia, Finland, France, Ireland, Italy, Japan, New Zealand, Russia, Saudi Arabia, Spain, United Arab Emirates, United Kingdom, United States